Shipping policy
Shipping policy
Thank you for shopping with Iliana Fashion. We are committed to delivering your orders safely and efficiently.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
In case of high order volumes, processing times may be slightly delayed. If there is a significant delay, we will notify you.
Shipping Time
Once your order has been shipped, estimated delivery times are:
• Within India: 7–15 business days
• Remote Areas: Delivery times may vary
Please note that delivery times are estimates and not guaranteed.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before completing your purchase.
We may offer free shipping promotions from time to time.
Delivery Delays
Iliana Fashion is not responsible for delays caused by:
• Courier partners
• Natural events or unforeseen circumstances
• Incorrect shipping details provided by customers
Incorrect Address / Failed Delivery
Customers are responsible for providing accurate shipping information.
If a package is returned due to an incorrect address or failed delivery attempt, additional shipping charges may apply.
Damaged or Lost Shipments
If your order arrives damaged, please contact us immediately at:
We will review the issue and assist you accordingly.
Contact Information
For shipping-related inquiries, please contact:
Iliana Fashion
support@ilianafashion.com
+91 9420493289